Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Samantha L. Pascoe:Fibre Detours
    1515 rue St-Thomas
    LeMoyne, QC J4P 2B6

    Copyright © 2016-2017 Fibre Detours. All rights reserved. 

    Copyright © 2016-2017 Fibre Detours. All rights reserved.



  • Privacy Policy
  • Any personal information collected during your transaction will be used by Fibre Detours for the purposes of processing your order. Your privacy and the security of your personal information is our chief concern. We will never share your information with any other company or organization.




  • Shipping & Delivery
  • At this time, Fibre Detours ships merchandise to locations within Canada and the Continent of the United States (US). We may ship to other locations upon customer requests. Please contact us to set this up and receive a free quote.

    The risk of loss and title for all merchandise ordered on this Web site pass to you, the customer, when the merchandise is delivered to the shipping carrier. If you would like insurance on your order, please indicate this in the comments area of your order. Additional costs of insurance will be billed to you separately. Orders will be shipped by Canada Post unless otherwise noted.

    Note: Due to Dealership Restrictions any product manufactured by Ashford Wheels and Looms cannot be shipped outside of Canada. (Feel free to contact me if you need help locating an Ashford retailer in the United States.)

    Shipping rates in Canada & the US.

    Order Sub-total Cost of Shipping
    $ 00.01 - $ 40.00  $ 11.50
    $ 40.01 - $  75.00  $ 13.50 
    $  75.01 - $100.00 $ 15.75
    Over $100.01
    $0.00
    Free Shipping
       

     

     

     

     

     

     

     

    Please Note: There is a surcharge on all orders being shipped to the US, regardless of the shipping rate, of $3.95 CAD.



  • International
  • There is a surcharge on all orders being shipped to the US, regardless of the shipping rate, of $ 3.95 CAD.

    Customs, import duties, taxes may be applied to International Orders (e.g, those shipped to the US) when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details.

    Prices are subject to change without notice.



  • Sales Tax
  •  Sales Tax will be charged effective May 1st, 2017. Fibre Detours has grown and we are no longer a small business. Thank you! Unfortunately the cost is taxes.

    Residents of Quebec will pay QST and GST. The five provinces on HST will pay it; in varying amounts. While the remaining Canadian provinces will only pay GST.

    If you have any questions concerning this change, please do not hesitate to contact me.



  • Return Policy
  • If you are unsatisfied with your purchase, please contact us within three (3) days after receiving your order. We will accept any product that is unused, in original condition, and packaging. You will be credited the amount of the product but not the shipping costs.

    All promotion, sale items, and custom orders are a final sale.



  • Miscellaneous
  • Fibre Detours reserves the right to add, change, or modify any aspect of the Terms and Conditions on this Web site at any time and without prior notice. Such revisions and additions shall be effective immediately upon notice here within this terms and conditions document.

    Should you have any questions concerning our Terms and Conditions please contact us.